Our commitment to fair and transparent refund processing.
At Page Interact (Private) Limited, we strive to provide a fair and transparent experience for all our users. This Refund Policy outlines the conditions under which you may request a refund for any purchase made on the Page Interact platform and explains how refunds are processed.
Please note that Page Interact does not have a standard refund policy. However, if you experience significant issues or problems with our service, you are encouraged to contact our support team at [email protected]. We will review your case individually and may provide a refund at our discretion.
Refunds are available for all purchases made through the Page Interact platform, whether for subscription plans, message credits, or any other services, subject to the above condition.
To be eligible for a refund, you must submit your request within 7 days of the original purchase date. Refund requests made after this 7-day period will generally not be granted.
If you have used a portion of the service within the initial period, your refund will be calculated on a pro-rated basis. We will deduct an amount equal to the cost of the portion of the service you have already used from the total purchase price.
For example, if your purchase included a package of message credits and you used 20% of those credits within the first 7 days, the refund amount will be reduced by 20%. You would then receive a refund of the remaining 80% of the purchase price.
To request a refund, please contact our support team via email at [email protected]. In your email, include your account information, purchase details (such as your order number or transaction ID), and a brief explanation of the reason for your request.
Be sure to send your refund request email within the 7-day purchase window. Our team will review your request and may reach out if additional information is needed to process the refund.